Orders and Shipping

ORDERS:
Everything is made to order. After the item is made it is then usually shipped within 24 hours of completion. Orders are fulfilled in the sequence that they are received.

SHIPPING:
Australia Only
We ship via Australia Post. We use tracked parcel option. 

Customers wishing to pick up orders 
For customers who wish to pick up their item(s), please select local pickup in the checkout and let me know when you would like to come and grab your item(s).

PAYMENT
We accept Credit Card.

REFUNDS & EXCHANGES
All sales are final. However, if there is a malfunction or failure that occurs, we will offer a complete refund or exchange upon return receipt and complete product inspection. If you have any questions or concerns about anything at all, please let us know. We are happy to assist you.

EXTRA INFORMATION
Since all leather hides are different, not all products will look the same. This is just one of the beauties of leather. Each item is unique in its own way. If a leather is not available at the time, another leather can be suggested that is similar. Availability of leather varies depending on demand and supply. Leathers can sometimes take weeks to be delivered to us.